Privacy Policy
This Privacy Policy explains how Shanghai Zhenlan Health Science & Technology Co., Ltd. ("we", "our", or "us") collects, uses, and protects your information when you use the BluePass app.
1. Information We Collect
- Account information (such as Apple Sign-In identifier and email, if provided).
- Application and medical request information you submit in the app.
- Files and images you upload for service processing.
- Basic technical data needed to operate the service (such as logs and device/network diagnostics).
2. How We Use Information
- To provide and maintain BluePass services.
- To process your requests, appointments, and related records.
- To improve app performance, reliability, and security.
- To communicate with you about your service status and support inquiries.
3. Information Sharing
We do not sell your personal information. We may share information only when necessary to provide services, comply with legal obligations, protect rights and safety, or with your consent.
4. Data Security
We use reasonable technical and organizational measures to protect your information. However, no system can be guaranteed 100% secure.
5. Data Retention
We keep your information only for as long as needed to provide services, meet legal requirements, and resolve disputes.
6. Your Rights
Depending on applicable law, you may request access, correction, or deletion of your personal information.
7. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted with a revised effective date.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at: bpma@meditrusthealth.com.